Getting started with Litmus Enterprise

Below are some helpful guides to get you started with using your Litmus Enterprise account.

Still have questions about our Enterprise plans? Looking to get started? Email us directly for more information.

Your Account Holder

Account Holders carry an important role in their account—they are responsible for the advanced administrative and user permission management across all the subaccounts. Account Holders are the only users who can: 

  • create new subaccounts
  • add users to new subaccounts
  • pull user/subaccounts usage reports
  • review account payment history (Admins can review billing if they're an Admin on the parent account).

If you need to determine your Account Holder or would like to change the account ownership, please get in touch!

Accessing the subaccounts dashboard

To access the administrative controls available to Enterprise Account Holders, click on the account drop-down and then Manage subaccounts. You can also navigate to this area via Settings.

Enterprise Account Holders will see the Your Subaccounts area in the Settings sidebar. Click on Summary.

The Summary page serves as your dashboard and a snapshot of your account subscription and usage. This page displays the users, annualized Previews and Email Analytics usage across all your accounts, as well as recently added users, recent billing, and payment information.

This page also includes some handy shortcuts to other important sections of your Enterprise account. In the Recently Added Users section, you’ll find a link to Manage all users, which takes you to the Account page. Clicking View monthly activity for Unique users, Previews or Email Analytics will take you to the Reports page or the Email Previews Usage History chart for detailed information.

You’ll also find a link to View all invoices. This shortcut leads to the Invoices & Billing page where you can review historical billing/payment details.

Note: Users may appear under Recently Added Users more than once if they have been recently added to one more than one subaccount. If a user was added to a subaccount in error, click on the cog icon to the right or navigate to the Accounts page to edit that user’s permissions.

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