Getting started with Litmus Pro

NOTE: The Pro plan is no longer available for new accounts.

Below are some helpful guides for your Litmus Pro account.

Still have questions? Looking to get started? Email us directly for more information.

Your Pro Account Holder

Account Holders on Pro carry an important role in their account—they are responsible for the advanced administrative and user permissions management across all the subaccounts. Account Holders are the only users who can create new subaccounts, add users to new subaccounts, pull user/subaccounts usage reports, and review account payment history.

If you need to determine your Account Holder or would like to change ownership, please get in touch!

Accessing the Pro dashboard

To access the administrative controls available to Pro Account Holders, click on the account drop-down and then Manage subaccounts. You can also navigate to this area via Settings.

The Summary page serves as your dashboard and a snapshot of recently added users, Email Analytics usage, and previews run across all your accounts, as well as recent billing and payment information.

This page also includes some handy shortcuts to other important sections of your Pro account. In the Recently Added Users section, you’ll find a link to Manage all users, which takes you to the Accounts page.

You’ll also find a link to View all invoices. This shortcut leads to the Invoices & Billing page where you can review historical billing/payment details.

Note: Users may appear under Recently Added Users more than once if they have been recently added to one more than one subaccount. If a user was added to a subaccount in error, click on the cog icon to the right or navigate to the Accounts page to edit that user’s permissions.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us