Change your default email clients list
View and configure your default email clients in your Account Settings. Choose as many or as few email clients as you'd like for your default list, the one that will apply to every newly created or sent-in email and for initial Previews & QA and Proof update. Plus and Enterprise customers can also create custom email client lists!
Select default email clients
From your Settings in the upper right corner, select Email Clients in the left menu. You can Clear all selections to choose a complete new list or expand each section for Desktop, Mobile/Tablet, and Web-based options to choose single previews, entire client family groups, or all of the previews in a section. Selected clients have a green highlighted border and a checked box.
Filter email clients
The filter box allows you to bulk-select specific clients. Search for any group of clients like Outlook, iOS, Dark, or Apple to select individual items or all the options available.
Change or add email clients in Builder
You can add more clients as you work on your projects. In Builder, select the gear icon Choose clients button in the upper right of the pane then choose any additional clients you want to see. Default client lists remain the same even when you add additional clients to your Builder project.
Any added clients will apply to the specific Builder project and will not affect your default list or be used for new emails.
NOTE: Email client defaults are saved for each user so you cannot adjust other users' email client defaults. When you are in Builder or Previews & QA, you are unable to adjust the previews for any email created by another user.
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Change or add email clients in Previews & QA
In Previews & QA, select the gear icon Choose email clients button, then choose any additional clients you want to see. Default client lists remain the same even when you add additional clients to Previews & QA.
Any added clients will apply to the specific Previews & QA project and will not affect your default list or be used for new emails.
NOTE: Email client defaults are saved for each user so you cannot adjust other users' email client defaults. When you are in Builder or Previews & QA, you are unable to adjust the previews for any email created by another user.
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Create custom email testing profile lists
NOTE: This feature is available for Plus and Enterprise plan users.
Along with your default client list, you can create custom email testing profile lists and change to them when you'd like to see different previews in Builder or Previews & QA. You can create as many lists as you'd like. Examples of useful lists could be all Apple or Outlook previews or even custom lists for agency clientele or departments.
Create a custom list in your Email clients option in your Settings. Select the Create list button in the upper right, name your new list, then choose the clients you want to include. You can search for specific clients or a group of clients, or scroll through all the options. Select Save list when you're done and your list will be available any time in Builder or Previews & QA.
Restrict email clients for users
NOTE: This feature is available for Enterprise plan users.
Litmus Enterprise plans can apply restricted standard sets of email clients for users on their account. Account Holders can specify available and mandatory email clients for accounts and subaccounts. If your email client availability has been defined, you may see a list of disabled clients.
