Minor vs major impacts and investigating changes
Once you have set up email monitoring with Email Guardian, your selected emails will be scanned every 24 hours for email client updates that impact your content in minor and major ways. If you turn on notifications, you will receive an email to let you know about any major impacts.
Minor vs. major impacts
Investigate detected changes
NOTE: While we alert you at the time a major change is detected, some issues will resolve on their own such as missing images due to a server issue. If you no longer see an issue you can dismiss the alert.
In Email Guardian, use the red slider to compare the previous copy of your email to the detected change.
If you decide the change doesn't require any intervention, you can choose the Dismiss alert button in the upper right above your email. Select an option from the dismissal list to help Email Guardian improve its scans.
If you want to correct your email, go to your original email code source, whether Builder or your ESP, to update your content. Once the issue has been corrected, submit a new version of your email using the green New version button in your Litmus Previews & QA tab. Copy your retest email address from the popup and use it to send your email from your ESP.
NOTE: It may take up to 24 hours for the new version of your email to be reflected in Email Guardian.